Privacy Policy

Introduction

Flame Brand SA respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Information We Collect

We may collect the following information:

• Name
  
• Company name
  
• Email address
  
• Telephone number
  
• Delivery and billing address
  
• Payment information (processed securely through our payment providers)
  
• Artwork, logos and branding supplied for custom orders
  

How We Use Your Information

We use your information to:

• Process and deliver your orders
  
• Communicate with you regarding your purchase
  
• Provide customer support
  
• Improve our products and services
  
• Send promotional material (only where you have agreed to receive it)
  

Sharing Your Information

We do not sell or rent your personal information. We may share your information only with trusted third parties necessary to fulfil your order, such as courier companies and payment processors.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.

Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable South African law.

Contact

If you have any questions about this Privacy Policy or your personal information, please contact Flame Brand SA using the contact details on our website.